/* Anmol Sarees — Operations Portal
   Aesthetic: editorial boutique. Cream + wine + marigold. */

@import url('https://fonts.googleapis.com/css2?family=Fraunces:opsz,wght,SOFT@9..144,300..900,0..100&display=swap');
@import url('https://fonts.googleapis.com/css2?family=Manrope:wght@300..800&display=swap');
@import url('https://fonts.googleapis.com/css2?family=Mukta:wght@300;400;500;600;700&display=swap');

:root {
  --cream:        oklch(97% 0.018 78);
  --cream-deep:   oklch(94% 0.025 78);
  --cream-line:   oklch(88% 0.022 78);
  --ink:          oklch(22% 0.045 25);
  --ink-soft:     oklch(38% 0.04 25);
  --ink-faded:    oklch(58% 0.025 30);
  --wine:         oklch(34% 0.13 22);
  --wine-deep:    oklch(26% 0.11 22);
  --marigold:     oklch(74% 0.165 72);
  --marigold-dim: oklch(82% 0.10 72);
  --gold-leaf:    oklch(68% 0.115 80);
  --sage:         oklch(56% 0.06 150);
  --clay:         oklch(58% 0.10 30);
  --rust:         oklch(48% 0.13 35);

  --font-display: 'Fraunces', Georgia, serif;
  --font-body:    'Manrope', system-ui, sans-serif;
  --font-deva:    'Mukta', 'Manrope', system-ui, sans-serif;

  --measure: 68ch;
  --rad: 2px;
}

*, *::before, *::after { box-sizing: border-box; }

html { scroll-behavior: smooth; }

body {
  margin: 0;
  font-family: var(--font-body);
  font-feature-settings: 'ss01', 'cv01', 'tnum';
  background: var(--cream);
  color: var(--ink);
  line-height: 1.55;
  -webkit-font-smoothing: antialiased;
  text-rendering: optimizeLegibility;
}

:lang(hi), :lang(mr), .deva { font-family: var(--font-deva); }

/* ─── Top bar ──────────────────────────────────────────────── */

.topbar {
  display: grid;
  grid-template-columns: auto 1fr auto;
  gap: 36px;
  align-items: center;
  padding: 22px clamp(24px, 4vw, 64px) 22px;
  border-bottom: 1px solid var(--cream-line);
  position: sticky;
  top: 0;
  background: oklch(97% 0.018 78 / 0.96);
  backdrop-filter: blur(14px);
  z-index: 50;
}

.topbar-brand {
  display: flex; align-items: center; gap: 14px;
}
.glyph {
  width: 14px; height: 14px;
  background: var(--marigold);
  border-radius: 50%;
  position: relative;
  flex: 0 0 14px;
  box-shadow: 0 0 0 3px var(--cream), 0 0 0 4px var(--marigold-dim);
}
.brand-name {
  font-family: var(--font-display);
  font-weight: 350;
  font-variation-settings: 'opsz' 144, 'SOFT' 30;
  font-size: 22px;
  letter-spacing: 0.005em;
  line-height: 1;
  color: var(--wine);
}
.brand-sub {
  font: 500 10px/1 var(--font-body);
  letter-spacing: 0.18em;
  text-transform: uppercase;
  color: var(--ink-faded);
  margin-top: 4px;
}

.tabs {
  display: flex;
  gap: 0;
  justify-self: center;
  border-bottom: 1px solid transparent;
  margin-bottom: -22px;
  padding-bottom: 22px;
}
.tab {
  border: none;
  background: transparent;
  font: 500 12.5px/1 var(--font-body);
  letter-spacing: 0.18em;
  text-transform: uppercase;
  padding: 0 24px;
  cursor: pointer;
  color: var(--ink-faded);
  height: 44px;
  display: flex;
  align-items: center;
  border-bottom: 2px solid transparent;
  transition: all .15s ease;
  position: relative;
}
.tab:hover { color: var(--ink); }
.tab[aria-current="true"] {
  color: var(--wine);
  border-bottom-color: var(--marigold);
}

.topbar-meta {
  text-align: right;
  font: 400 12px/1.5 var(--font-body);
  color: var(--ink-soft);
}
.meta-line { display: flex; align-items: center; gap: 8px; justify-content: flex-end; }
.muted { color: var(--ink-faded); font-style: italic; font-size: 11.5px; }

@media (max-width: 880px) {
  .topbar { grid-template-columns: 1fr; gap: 14px; }
  .tabs { justify-self: start; margin-bottom: 0; padding-bottom: 0; }
  .topbar-meta { text-align: left; }
  .meta-line { justify-content: flex-start; }
}

/* ─── Canvas ───────────────────────────────────────────────── */

.canvas {
  padding: 48px clamp(24px, 5vw, 64px) 96px;
  max-width: 1320px;
  margin: 0 auto;
}

.tab-panel { display: none; animation: fade-in .35s cubic-bezier(.2,.6,.2,1); }
.tab-panel.is-active { display: block; }
@keyframes fade-in {
  from { opacity: 0; transform: translateY(6px); }
  to   { opacity: 1; transform: translateY(0); }
}

/* ─── Section header ───────────────────────────────────────── */

.section-head {
  display: grid;
  grid-template-columns: 1fr auto;
  align-items: end;
  gap: 32px;
  padding-bottom: 16px;
  border-bottom: 1px solid var(--cream-line);
  margin-bottom: 24px;
}
.eyebrow {
  font: 400 11px/1.2 var(--font-body);
  letter-spacing: 0.22em;
  text-transform: uppercase;
  color: var(--ink-faded);
  margin: 0 0 12px;
  display: flex;
  align-items: center;
  gap: 10px;
}
.eyebrow::before { content: ""; width: 22px; height: 1px; background: var(--marigold); }
.title {
  font-family: var(--font-display);
  font-weight: 320;
  font-variation-settings: 'opsz' 144, 'SOFT' 50;
  font-size: clamp(36px, 4.6vw, 60px);
  line-height: 0.96;
  letter-spacing: -0.018em;
  color: var(--wine-deep);
  margin: 0;
}
.title em {
  font-style: italic;
  font-weight: 300;
  color: var(--marigold);
  font-variation-settings: 'opsz' 144, 'SOFT' 100;
}
.section-meta {
  text-align: right;
  font: 400 12px/1.5 var(--font-body);
  color: var(--ink-faded);
  white-space: nowrap;
}
.section-meta strong { color: var(--ink); font-weight: 600; }

.lede {
  font-family: var(--font-display);
  font-weight: 350;
  font-style: italic;
  font-size: clamp(17px, 1.4vw, 21px);
  line-height: 1.45;
  color: var(--ink-soft);
  max-width: 56ch;
  margin: 0 0 28px;
  font-variation-settings: 'opsz' 36;
}

.flourish {
  display: flex;
  align-items: center;
  gap: 12px;
  margin: 40px 0 28px;
}
.flourish::before, .flourish::after {
  content: ""; flex: 1; height: 1px; background: var(--cream-line);
}
.flourish .dot {
  width: 6px; height: 6px;
  background: var(--marigold);
  border-radius: 50%;
  transform: rotate(45deg) scale(0.9);
}

/* ─── Date bar ─────────────────────────────────────────────── */

.date-bar {
  display: grid;
  grid-template-columns: 1fr auto;
  gap: 24px;
  align-items: center;
  padding: 18px 22px;
  background: var(--cream-deep);
  border: 1px solid var(--cream-line);
  border-radius: var(--rad);
  margin-bottom: 36px;
}
.date-bar-l {
  display: flex; align-items: center; gap: 14px; flex-wrap: wrap;
}
.date-eyebrow {
  font: 600 10.5px/1 var(--font-body);
  letter-spacing: 0.2em;
  text-transform: uppercase;
  color: var(--ink-faded);
  margin-right: 4px;
}
.date-input {
  font: 500 14px/1 var(--font-body);
  border: none;
  border-bottom: 1px solid var(--ink);
  background: transparent;
  padding: 6px 0;
  color: var(--ink);
  font-feature-settings: 'tnum';
}
.date-input:focus { outline: none; border-bottom-color: var(--marigold); }
.chip {
  border: 1px solid var(--cream-line);
  background: var(--cream);
  font: 500 11px/1 var(--font-body);
  letter-spacing: 0.12em;
  text-transform: uppercase;
  padding: 7px 12px;
  cursor: pointer;
  color: var(--ink-soft);
  border-radius: var(--rad);
  transition: all .15s ease;
}
.chip:hover { color: var(--wine); border-color: var(--marigold); }

.date-bar-r {
  font-family: var(--font-display);
  font-weight: 360;
  font-style: italic;
  font-size: 18px;
  color: var(--wine);
  font-variation-settings: 'opsz' 36;
  text-align: right;
  letter-spacing: -0.005em;
  max-width: 38ch;
}
@media (max-width: 880px) {
  .date-bar { grid-template-columns: 1fr; }
  .date-bar-r { text-align: left; }
}

/* ─── Block (offers / stock / stores) ─────────────────────── */

.block { margin-bottom: 8px; }
.block-head {
  display: flex; align-items: baseline; justify-content: space-between;
  gap: 12px; margin: 8px 0 18px;
}
.block-title {
  font-family: var(--font-display);
  font-weight: 380;
  font-size: clamp(22px, 2vw, 28px);
  letter-spacing: -0.005em;
  color: var(--wine);
  margin: 0;
  font-variation-settings: 'opsz' 60;
}
.block-title.sub {
  font-size: 18px; margin: 24px 0 14px; color: var(--ink-soft);
}
.muted-num {
  font-family: var(--font-body);
  font-size: 13px;
  font-weight: 500;
  letter-spacing: 0.16em;
  text-transform: uppercase;
  color: var(--ink-faded);
  margin-left: 8px;
}
.legend {
  display: flex; gap: 14px;
  font: 500 10.5px/1 var(--font-body);
  letter-spacing: 0.14em;
  text-transform: uppercase;
  color: var(--ink-faded);
}
.legend span { display: inline-flex; align-items: center; gap: 6px; }

/* ─── Card list (offers, stock alerts) ─────────────────────── */

.card-list {
  display: flex;
  flex-direction: column;
  border-top: 1px solid var(--cream-line);
}
.card-row {
  display: grid;
  grid-template-columns: 1fr auto;
  gap: 24px;
  align-items: start;
  padding: 18px 0;
  border-bottom: 1px solid var(--cream-line);
  cursor: pointer;
  transition: background .12s ease;
}
.card-row:hover { background: oklch(98% 0.012 78); }

.card-row .left { min-width: 0; }
.card-row .scope-badge {
  display: inline-flex;
  align-items: center;
  font: 600 9.5px/1 var(--font-body);
  letter-spacing: 0.2em;
  text-transform: uppercase;
  color: var(--marigold);
  border: 1px solid var(--marigold-dim);
  padding: 4px 8px;
  border-radius: 1px;
  margin-right: 8px;
}
.card-row .scope-badge.evergreen { color: var(--gold-leaf); border-color: oklch(82% 0.06 80); }
.card-row .scope-badge.event     { color: var(--wine); border-color: oklch(75% 0.08 22); }
.card-row .scope-badge.high      { color: var(--rust); border-color: oklch(80% 0.06 30); background: oklch(98% 0.018 30); }

.card-row .card-title {
  font-family: var(--font-display);
  font-weight: 420;
  font-size: 19px;
  line-height: 1.3;
  color: var(--ink);
  font-variation-settings: 'opsz' 36;
  margin: 6px 0 4px;
  letter-spacing: -0.005em;
}
.card-row .card-desc {
  font: 400 13.5px/1.55 var(--font-body);
  color: var(--ink-soft);
  max-width: 75ch;
}
.card-row .card-meta {
  font: 500 11px/1.5 var(--font-body);
  color: var(--ink-faded);
  margin-top: 8px;
  display: flex;
  gap: 16px;
  flex-wrap: wrap;
}
.card-row .card-meta .key {
  font-weight: 600;
  letter-spacing: 0.14em;
  text-transform: uppercase;
  color: var(--ink-faded);
  margin-right: 6px;
  font-size: 9.5px;
}
.card-row .card-meta strong { color: var(--ink-soft); font-weight: 600; }
.card-row .right {
  display: flex; flex-direction: column; align-items: flex-end; gap: 8px;
  font: 500 11.5px/1.4 var(--font-body);
  color: var(--ink-soft);
  white-space: nowrap;
}
.date-range {
  font-family: var(--font-display);
  font-style: italic;
  font-size: 14px;
  font-weight: 360;
  color: var(--wine);
  font-variation-settings: 'opsz' 36;
}
.empty-cta {
  padding: 40px 0;
  text-align: center;
  color: var(--ink-faded);
  font-style: italic;
  font-family: var(--font-display);
  font-size: 17px;
  font-variation-settings: 'opsz' 36;
}

/* ─── Store list (operations + analytics shared) ──────────── */

.store-list {
  display: flex; flex-direction: column;
  border-top: 1px solid var(--cream-line);
}

.store-row {
  display: grid;
  grid-template-columns: 56px 1.4fr 1fr 1fr 1.5fr;
  gap: 20px;
  align-items: start;
  padding: 18px 0 18px;
  border-bottom: 1px solid var(--cream-line);
  position: relative;
}
@media (max-width: 880px) {
  .store-row { grid-template-columns: 1fr; gap: 6px; }
}
.store-row .id {
  font-family: var(--font-display);
  font-style: italic;
  font-weight: 380;
  font-size: 13px;
  color: var(--marigold);
  font-variation-settings: 'opsz' 9;
  letter-spacing: -0.01em;
  padding-top: 4px;
}
.store-row .place .city {
  font: 600 14px/1.25 var(--font-body);
  color: var(--ink);
}
.store-row .place .area {
  font: 400 13px/1.3 var(--font-body);
  color: var(--ink-soft);
}
.store-row .place .addr {
  font: 400 11.5px/1.35 var(--font-body);
  color: var(--ink-faded);
  margin-top: 4px;
}
.hours { font: 500 12px/1.4 var(--font-body); color: var(--ink-soft); }
.hours strong { color: var(--rust); font-weight: 600; }

.status-controls { display: flex; flex-direction: column; gap: 6px; }
.status-pill-row {
  display: flex; gap: 0;
  border: 1px solid var(--cream-line);
  border-radius: var(--rad);
  overflow: hidden;
  width: max-content;
}
.status-pill {
  border: none; background: transparent;
  font: 600 10.5px/1 var(--font-body);
  letter-spacing: 0.1em;
  text-transform: uppercase;
  padding: 7px 10px;
  cursor: pointer;
  color: var(--ink-faded);
  border-right: 1px solid var(--cream-line);
  transition: all .15s ease;
}
.status-pill:last-child { border-right: none; }
.status-pill:hover { color: var(--ink); background: var(--cream-deep); }
.status-pill[data-active="true"] {
  color: var(--cream);
  background: var(--ink);
}
.status-pill[data-status="open"][data-active="true"]    { background: var(--sage); }
.status-pill[data-status="closed"][data-active="true"]  { background: var(--rust); }
.status-pill[data-status="limited"][data-active="true"] { background: var(--clay); }
.status-pill[data-status="special"][data-active="true"] { background: var(--marigold); color: var(--wine-deep); }

.status-detail {
  font: 400 12.5px/1.5 var(--font-body);
  color: var(--ink-soft);
  font-style: italic;
}
.status-detail .reason { color: var(--ink); font-style: normal; font-weight: 500; }
.status-detail .event  { color: var(--wine); }

.dot-status {
  width: 8px; height: 8px; border-radius: 50%; display: inline-block;
}
.dot-status.open    { background: var(--sage); }
.dot-status.closed  { background: var(--rust); }
.dot-status.limited { background: var(--clay); }
.dot-status.special { background: var(--marigold); box-shadow: 0 0 0 2px var(--marigold-dim); }

.store-actions {
  display: flex;
  gap: 6px; flex-wrap: wrap; justify-content: flex-end;
}
.upcoming-list {
  display: flex; flex-direction: column; gap: 4px;
  font: 400 11.5px/1.4 var(--font-body);
  color: var(--ink-faded);
}
.upcoming-list .pin {
  display: inline-flex; gap: 6px; align-items: baseline;
  cursor: pointer;
}
.upcoming-list .pin:hover { color: var(--wine); }
.upcoming-list .pin .when {
  font-family: var(--font-display);
  font-style: italic;
  font-size: 12px;
  color: var(--marigold);
  font-variation-settings: 'opsz' 9;
  white-space: nowrap;
  letter-spacing: -0.01em;
}

/* ─── Buttons ──────────────────────────────────────────────── */

.btn {
  border: 1px solid currentColor;
  background: transparent;
  font: 600 11px/1 var(--font-body);
  letter-spacing: 0.18em;
  text-transform: uppercase;
  padding: 10px 16px;
  cursor: pointer;
  color: var(--wine);
  border-radius: 1px;
  transition: all .15s ease;
}
.btn:hover { background: var(--marigold); color: var(--ink); border-color: var(--marigold); }

.btn.btn-quiet {
  color: var(--ink-soft);
  border-color: var(--cream-line);
}
.btn.btn-quiet:hover {
  background: var(--ink); color: var(--cream); border-color: var(--ink);
}

.btn.btn-danger {
  color: var(--rust);
  border-color: oklch(80% 0.06 30);
}
.btn.btn-danger:hover {
  background: var(--rust); color: var(--cream); border-color: var(--rust);
}

/* ─── Stats strip ──────────────────────────────────────────── */

.stat-strip {
  display: grid;
  grid-template-columns: repeat(6, 1fr);
  gap: 0;
  border-top: 1px solid var(--cream-line);
  border-bottom: 1px solid var(--cream-line);
  margin: 20px 0 32px;
}
@media (max-width: 880px) {
  .stat-strip { grid-template-columns: repeat(2, 1fr); }
}
.stat-cell {
  padding: 22px 24px 24px;
  border-right: 1px solid var(--cream-line);
  display: flex; flex-direction: column; gap: 6px;
}
.stat-cell:last-child { border-right: none; }
@media (max-width: 880px) {
  .stat-cell:nth-child(2n) { border-right: none; }
  .stat-cell { border-bottom: 1px solid var(--cream-line); }
}
.stat-num {
  font-family: var(--font-display);
  font-weight: 360;
  font-style: italic;
  font-variation-settings: 'opsz' 60;
  font-size: 36px;
  line-height: 1;
  letter-spacing: -0.02em;
  color: var(--wine);
}
.stat-label {
  font: 500 10.5px/1.3 var(--font-body);
  letter-spacing: 0.16em;
  text-transform: uppercase;
  color: var(--ink-faded);
}

/* ─── Bucket distribution ─────────────────────────────────── */

.bucket-distribution {
  display: flex; flex-direction: column; gap: 10px;
  margin: 12px 0 36px;
  max-width: 720px;
}
.bucket-row {
  display: grid;
  grid-template-columns: 130px 1fr 60px;
  gap: 14px;
  align-items: center;
}
.bucket-row .label {
  font: 500 12px/1.4 var(--font-body);
  color: var(--ink);
}
.bucket-row .bar {
  height: 6px;
  background: var(--cream-line);
  border-radius: 1px;
  position: relative;
  overflow: hidden;
}
.bucket-row .fill {
  height: 100%;
  background: var(--marigold);
  border-radius: 1px;
}
.bucket-row .count {
  font-family: var(--font-display);
  font-style: italic;
  font-weight: 360;
  font-variation-settings: 'opsz' 36;
  font-size: 16px;
  text-align: right;
  color: var(--ink-soft);
  letter-spacing: -0.01em;
}

/* ─── Filters ──────────────────────────────────────────────── */

.filters {
  display: flex; gap: 24px; flex-wrap: wrap;
  padding: 16px 0;
  border-top: 1px solid var(--cream-line);
  border-bottom: 1px solid var(--cream-line);
  margin-bottom: 24px;
}
.filter-pair {
  display: flex; flex-direction: column; gap: 4px;
}
.filter-key {
  font: 600 10px/1 var(--font-body);
  letter-spacing: 0.18em;
  text-transform: uppercase;
  color: var(--ink-faded);
}
.filter-pair select {
  font: 400 13.5px/1 var(--font-body);
  border: none;
  border-bottom: 1px solid var(--cream-line);
  background: transparent;
  color: var(--ink);
  padding: 6px 0;
  min-width: 140px;
}
.filter-pair select:focus { outline: none; border-bottom-color: var(--marigold); }

/* ─── Calls feed ───────────────────────────────────────────── */

.calls-feed { display: flex; flex-direction: column; }

.call {
  display: grid;
  grid-template-columns: 80px 200px 1fr auto;
  gap: 24px;
  padding: 18px 0;
  border-bottom: 1px solid var(--cream-line);
  align-items: start;
}
@media (max-width: 880px) {
  .call { grid-template-columns: 1fr; gap: 6px; }
}
.call .when {
  font-family: var(--font-display);
  font-style: italic;
  font-weight: 360;
  font-variation-settings: 'opsz' 36;
  font-size: 16px;
  color: var(--marigold);
  font-feature-settings: 'tnum';
  letter-spacing: -0.01em;
}
.call .who {
  font: 600 13px/1.35 var(--font-body);
  color: var(--ink);
}
.call .who .lang {
  font-weight: 400;
  color: var(--ink-faded);
  font-size: 12px;
}
.call .who .num {
  display: block;
  font-family: var(--font-body);
  font-feature-settings: 'tnum';
  font-size: 11.5px;
  color: var(--ink-faded);
  font-weight: 400;
  letter-spacing: 0.02em;
  margin-top: 2px;
}
.call .where {
  font: 400 11px/1.4 var(--font-body);
  color: var(--ink-faded);
  margin-top: 4px;
}
.call .body .summary {
  font: 400 14px/1.55 var(--font-body);
  color: var(--ink);
  max-width: 70ch;
}
.call .body .meta-row {
  display: flex; gap: 8px; flex-wrap: wrap;
  margin-top: 8px;
  align-items: center;
}
.bucket-tag {
  display: inline-flex; align-items: center;
  font: 600 9.5px/1 var(--font-body);
  letter-spacing: 0.2em;
  text-transform: uppercase;
  color: var(--marigold);
  border: 1px solid var(--marigold-dim);
  padding: 4px 8px;
  border-radius: 1px;
  background: oklch(98% 0.025 78);
}
.bucket-tag.complaint     { color: var(--rust); border-color: oklch(80% 0.06 30); background: oklch(98% 0.018 30); }
.bucket-tag.callback      { color: var(--wine); border-color: oklch(75% 0.08 22); }
.bucket-tag.spam_or_out_of_scope { color: var(--ink-faded); border-color: var(--cream-line); }
.outcome {
  font: 600 9.5px/1 var(--font-body);
  letter-spacing: 0.18em;
  text-transform: uppercase;
}
.outcome.resolved { color: var(--sage); }
.outcome.callback { color: var(--clay); }
.escalated-mark {
  font: 600 9.5px/1 var(--font-body);
  letter-spacing: 0.18em;
  text-transform: uppercase;
  color: var(--rust);
}
.duration {
  font-family: var(--font-display);
  font-style: italic;
  font-weight: 380;
  font-variation-settings: 'opsz' 36;
  font-size: 14px;
  color: var(--ink-soft);
  text-align: right;
  white-space: nowrap;
  font-feature-settings: 'tnum';
  letter-spacing: -0.01em;
}

/* ─── Live Test · cost ledger ──────────────────────────────── */

.cost-ledger {
  display: grid;
  grid-template-columns: repeat(6, 1fr);
  gap: 0;
  border-top: 1px solid var(--cream-line);
  border-bottom: 1px solid var(--cream-line);
  margin: 20px 0 28px;
}
@media (max-width: 1100px) { .cost-ledger { grid-template-columns: repeat(3, 1fr); } }
@media (max-width: 640px)  { .cost-ledger { grid-template-columns: repeat(2, 1fr); } }

.cost-cell {
  padding: 18px 20px 18px;
  border-right: 1px solid var(--cream-line);
  display: flex; flex-direction: column; gap: 4px;
}
.cost-cell:last-child { border-right: none; }
.cost-cell.pending { opacity: 0.5; }
.cost-cell.total { background: var(--cream-deep); }

.cost-label {
  font: 600 9.5px/1.2 var(--font-body);
  letter-spacing: 0.18em;
  text-transform: uppercase;
  color: var(--ink-faded);
}
.cost-num {
  font-family: var(--font-display);
  font-weight: 360;
  font-style: italic;
  font-variation-settings: 'opsz' 60;
  font-size: 26px;
  line-height: 1.05;
  color: var(--wine);
  letter-spacing: -0.02em;
  font-feature-settings: 'tnum';
}
.cost-cell.total .cost-num { color: var(--marigold); }
.cost-sub {
  font: 400 10.5px/1.35 var(--font-body);
  color: var(--ink-faded);
  font-style: italic;
}

/* ─── Live Test · conversation ─────────────────────────────── */

.conv-wrap {
  display: flex; flex-direction: column;
  border: 1px solid var(--cream-line);
  border-radius: var(--rad);
  overflow: hidden;
}
.conv {
  padding: 24px 28px;
  min-height: 260px;
  max-height: 520px;
  overflow-y: auto;
  background: oklch(99% 0.008 78);
  display: flex; flex-direction: column; gap: 18px;
}
.conv-empty {
  color: var(--ink-faded);
  font-style: italic;
  font-family: var(--font-display);
  font-variation-settings: 'opsz' 36;
  font-size: 16px;
  text-align: center;
  padding: 40px 0;
}
.conv-turn { display: flex; flex-direction: column; gap: 4px; }
.conv-turn.caller { align-items: flex-end; }
.conv-turn.agent  { align-items: flex-start; }
.conv-turn .who {
  font: 600 9.5px/1 var(--font-body);
  letter-spacing: 0.2em;
  text-transform: uppercase;
  color: var(--ink-faded);
}
.conv-turn.caller .who { color: var(--ink-soft); }
.conv-turn.agent .who { color: var(--marigold); }
.conv-turn .bubble {
  font: 400 14.5px/1.55 var(--font-body);
  color: var(--ink);
  padding: 12px 16px;
  border-radius: var(--rad);
  max-width: 78%;
}
.conv-turn.caller .bubble {
  background: var(--ink);
  color: var(--cream);
}
.conv-turn.agent .bubble {
  background: var(--cream-deep);
  border: 1px solid var(--cream-line);
}
.conv-turn .bubble.deva, .conv-turn .bubble[lang="hi"], .conv-turn .bubble[lang="mr"] {
  font-family: var(--font-deva);
}
.conv-turn .meta {
  font: 500 10px/1.2 var(--font-body);
  letter-spacing: 0.12em;
  text-transform: uppercase;
  color: var(--ink-faded);
  margin-top: 2px;
  font-feature-settings: 'tnum';
}
.conv-turn .meta strong {
  font-family: var(--font-display);
  font-weight: 380;
  font-style: italic;
  font-size: 12px;
  color: var(--ink-soft);
  margin-right: 4px;
  letter-spacing: -0.01em;
  font-feature-settings: 'tnum';
  text-transform: none;
}
.conv-turn .meta .cb-emit {
  display: inline-block;
  margin-left: 8px;
  color: var(--rust);
  font-weight: 600;
}
.conv-turn .bubble.streaming::after {
  content: " ▍";
  color: var(--marigold);
  animation: caret 1s steps(2) infinite;
}
@keyframes caret { 50% { opacity: 0; } }

.conv-input {
  display: grid;
  grid-template-columns: 1fr auto;
  gap: 14px;
  padding: 16px 20px 18px;
  background: var(--cream);
  border-top: 1px solid var(--cream-line);
  align-items: end;
}
.conv-input textarea {
  border: 1px solid var(--cream-line);
  background: var(--cream);
  font: 400 14px/1.5 var(--font-body);
  color: var(--ink);
  padding: 10px 14px;
  border-radius: var(--rad);
  resize: vertical;
  min-height: 56px;
}
.conv-input textarea:focus {
  outline: none;
  border-color: var(--marigold);
  background: oklch(99% 0.012 78);
}
.conv-input-actions { display: flex; flex-direction: column; gap: 8px; }
.conv-input-actions .btn { font-size: 10px; padding: 8px 12px; }

/* ─── Voice tab — mic + waveform ───────────────────────────── */

.voice-controls {
  display: grid;
  grid-template-columns: repeat(3, 1fr);
  gap: 24px;
  padding: 18px 0;
  border-top: 1px solid var(--cream-line);
  border-bottom: 1px solid var(--cream-line);
  margin-bottom: 28px;
}
@media (max-width: 880px) { .voice-controls { grid-template-columns: 1fr; } }

.voice-mic-wrap {
  display: grid;
  grid-template-columns: 1fr auto;
  gap: 32px;
  align-items: center;
  padding: 28px;
  background: var(--cream-deep);
  border: 1px solid var(--cream-line);
  border-radius: var(--rad);
  margin-bottom: 24px;
}
@media (max-width: 760px) { .voice-mic-wrap { grid-template-columns: 1fr; } }

.voice-mic-info { display: flex; flex-direction: column; gap: 6px; }
.voice-status {
  font-family: var(--font-display);
  font-weight: 360;
  font-style: italic;
  font-size: 18px;
  color: var(--ink-soft);
  font-variation-settings: 'opsz' 36;
  letter-spacing: -0.005em;
}
.voice-status.recording { color: var(--rust); font-style: normal; }
.voice-status.thinking  { color: var(--marigold); }
.voice-status.speaking  { color: var(--sage); }
.voice-perms { font: 400 11.5px/1.4 var(--font-body); color: var(--ink-faded); font-style: italic; }

.voice-mic-area { display: flex; flex-direction: column; align-items: center; gap: 12px; }

.voice-mic-btn {
  border: 2px solid var(--wine);
  background: var(--cream);
  color: var(--wine);
  width: 140px;
  height: 140px;
  border-radius: 50%;
  font-family: var(--font-display);
  font-style: italic;
  font-weight: 360;
  font-size: 14px;
  font-variation-settings: 'opsz' 36;
  cursor: pointer;
  display: flex;
  flex-direction: column;
  align-items: center;
  justify-content: center;
  gap: 6px;
  user-select: none;
  -webkit-user-select: none;
  -webkit-tap-highlight-color: transparent;
  transition: all .15s ease;
  letter-spacing: 0.04em;
  position: relative;
}
.voice-mic-btn:hover { background: var(--wine); color: var(--cream); }
.voice-mic-btn:active,
.voice-mic-btn.recording {
  background: var(--rust);
  color: var(--cream);
  border-color: var(--rust);
  transform: scale(0.96);
  animation: pulse-mic 1s infinite;
}
.voice-mic-btn:disabled {
  opacity: 0.4;
  cursor: not-allowed;
}
@keyframes pulse-mic {
  0%, 100% { box-shadow: 0 0 0 0 oklch(48% 0.13 35 / 0.3); }
  50% { box-shadow: 0 0 0 18px oklch(48% 0.13 35 / 0); }
}
.voice-mic-icon {
  font-size: 28px;
  line-height: 1;
}
.voice-mic-label {
  font-size: 10.5px;
  letter-spacing: 0.18em;
  text-transform: uppercase;
  font-style: normal;
  font-family: var(--font-body);
  font-weight: 600;
}

#voice-waveform {
  display: block;
  width: 100%;
  max-width: 600px;
  height: 60px;
  background: transparent;
}

/* ─── Voice tab — turn meta line ───────────────────────────── */
.voice-turn-meta {
  display: flex;
  flex-wrap: wrap;
  gap: 12px;
  font: 500 10.5px/1.4 var(--font-body);
  letter-spacing: 0.06em;
  color: var(--ink-faded);
  margin-top: 4px;
  font-feature-settings: 'tnum';
}
.voice-turn-meta strong {
  font-family: var(--font-display);
  font-weight: 380;
  font-style: italic;
  font-size: 12.5px;
  color: var(--ink-soft);
  margin-right: 2px;
  font-variation-settings: 'opsz' 36;
  letter-spacing: -0.01em;
  font-feature-settings: 'tnum';
}
.voice-turn-meta .vendor-tag {
  display: inline-block;
  padding: 2px 6px;
  background: var(--cream-deep);
  border-radius: 1px;
  color: var(--marigold);
  font-weight: 600;
  font-size: 9.5px;
  text-transform: uppercase;
  letter-spacing: 0.16em;
}
.voice-turn-meta .audio-link {
  color: var(--wine);
  text-decoration: underline;
  text-decoration-color: var(--marigold);
  text-underline-offset: 3px;
  font-weight: 600;
  letter-spacing: 0.04em;
  text-transform: none;
  font-size: 11px;
}
.voice-turn-meta .audio-link:hover { color: var(--marigold); }

/* ─── Live Test · tool emission pill (per-turn meta) ───────── */

.tool-pill {
  display: inline-block;
  margin-left: 8px;
  padding: 3px 8px;
  background: oklch(98% 0.04 78);
  border: 1px solid var(--marigold-dim);
  border-radius: 1px;
  font: 500 10.5px/1.3 var(--font-body);
  color: var(--wine);
  letter-spacing: 0.04em;
  text-transform: none;
}
.tool-pill strong {
  font-family: var(--font-body);
  font-style: normal;
  font-size: 10.5px;
  font-weight: 700;
  color: var(--marigold);
  letter-spacing: 0.1em;
  text-transform: uppercase;
  margin-right: 6px;
}

/* ─── Live Test · analytics card ───────────────────────────── */

.lt-analytics {
  display: grid;
  grid-template-columns: 240px 1fr;
  gap: 36px;
  padding: 24px 0;
  border-top: 1px solid var(--cream-line);
  border-bottom: 1px solid var(--cream-line);
}
@media (max-width: 880px) { .lt-analytics { grid-template-columns: 1fr; gap: 12px; } }
.lt-analytics .a-summary {
  font-family: var(--font-display);
  font-weight: 360;
  font-style: italic;
  font-size: 22px;
  line-height: 1.35;
  color: var(--wine);
  font-variation-settings: 'opsz' 36;
  letter-spacing: -0.005em;
  position: sticky; top: 24px;
  align-self: start;
}
.lt-analytics .a-fields { display: grid; grid-template-columns: 130px 1fr; gap: 10px 18px; font: 400 13.5px/1.55 var(--font-body); }
.lt-analytics .a-fields dt { font-weight: 600; color: var(--ink-faded); letter-spacing: 0.1em; text-transform: uppercase; font-size: 10px; padding-top: 3px; }
.lt-analytics .a-fields dd { margin: 0; color: var(--ink); }
.lt-analytics .a-fields dd .pill {
  display: inline-block; margin: 2px 4px 2px 0;
  padding: 3px 8px;
  border: 1px solid var(--cream-line);
  border-radius: 1px;
  font-size: 11px;
  color: var(--ink-soft);
}
.lt-analytics .a-fields dd .pill.bucket { color: var(--marigold); border-color: var(--marigold-dim); background: oklch(98% 0.025 78); }
.lt-analytics .a-fields dd .pill.sentiment-positive { color: var(--sage); border-color: oklch(78% 0.04 150); }
.lt-analytics .a-fields dd .pill.sentiment-negative { color: var(--rust); border-color: oklch(78% 0.06 30); }
.lt-analytics .a-fields dd .pill.sentiment-neutral { color: var(--ink-faded); }

/* ─── Callbacks feed ──────────────────────────────────────── */

.callbacks-feed {
  display: flex; flex-direction: column;
  border-top: 1px solid var(--cream-line);
}
.cb-row {
  display: grid;
  grid-template-columns: 110px 1fr auto;
  gap: 28px;
  padding: 22px 0;
  border-bottom: 1px solid var(--cream-line);
  align-items: start;
}
@media (max-width: 880px) {
  .cb-row { grid-template-columns: 1fr; gap: 8px; }
}
.cb-row .cb-when {
  display: flex; flex-direction: column; gap: 4px;
}
.cb-row .cb-time {
  font-family: var(--font-display);
  font-style: italic;
  font-weight: 360;
  font-variation-settings: 'opsz' 36;
  font-size: 18px;
  color: var(--marigold);
  font-feature-settings: 'tnum';
  letter-spacing: -0.01em;
}
.cb-row .cb-age {
  font: 500 10.5px/1.2 var(--font-body);
  letter-spacing: 0.16em;
  text-transform: uppercase;
  color: var(--ink-faded);
}
.cb-row .cb-age.urgent { color: var(--rust); }

.cb-row .cb-body { display: flex; flex-direction: column; gap: 8px; min-width: 0; }
.cb-row .cb-caller {
  font: 600 13px/1.3 var(--font-body);
  color: var(--ink);
}
.cb-row .cb-caller .lang {
  font-weight: 400;
  color: var(--ink-faded);
  font-size: 12px;
}
.cb-row .cb-caller .where {
  font-weight: 400;
  color: var(--ink-faded);
  font-size: 11.5px;
  margin-left: 8px;
}
.cb-row .cb-question {
  font-family: var(--font-display);
  font-weight: 400;
  font-size: 17px;
  line-height: 1.45;
  color: var(--wine);
  font-variation-settings: 'opsz' 36;
  letter-spacing: -0.005em;
  max-width: 70ch;
}
.cb-row .cb-meta {
  display: flex; gap: 14px; flex-wrap: wrap;
  font: 500 11px/1.4 var(--font-body);
  color: var(--ink-soft);
}
.cb-row .cb-meta .key {
  font-weight: 600;
  letter-spacing: 0.14em;
  text-transform: uppercase;
  color: var(--ink-faded);
  margin-right: 4px;
  font-size: 9.5px;
}
.cb-row .cb-notes {
  font: 400 12.5px/1.55 var(--font-body);
  color: var(--ink-soft);
  font-style: italic;
  padding: 10px 14px;
  background: var(--cream-deep);
  border-left: 2px solid var(--marigold);
  border-radius: 1px;
  max-width: 80ch;
}

.reason-tag {
  display: inline-flex; align-items: center;
  font: 600 9.5px/1 var(--font-body);
  letter-spacing: 0.18em;
  text-transform: uppercase;
  padding: 4px 8px;
  border-radius: 1px;
  border: 1px solid var(--marigold-dim);
  color: var(--marigold);
  background: oklch(98% 0.025 78);
}
.reason-tag.complaint, .reason-tag.damaged, .reason-tag.price_dispute { color: var(--rust); border-color: oklch(80% 0.06 30); background: oklch(98% 0.018 30); }
.reason-tag.no_kb_match { color: var(--clay); border-color: oklch(80% 0.06 30); background: oklch(98% 0.02 30); }
.reason-tag.bridal, .reason-tag.bulk_order, .reason-tag.custom_order { color: var(--wine); border-color: oklch(75% 0.08 22); }
.reason-tag.user_requested, .reason-tag.followup { color: var(--ink-soft); border-color: var(--cream-line); }

.cb-row .cb-actions {
  display: flex; flex-direction: column; gap: 6px; align-items: flex-end;
}
.cb-status-pill {
  font: 600 9.5px/1 var(--font-body);
  letter-spacing: 0.18em;
  text-transform: uppercase;
  padding: 4px 8px;
  border-radius: 1px;
}
.cb-status-pill.pending   { color: var(--clay); border: 1px solid oklch(78% 0.06 30); background: oklch(98% 0.02 30); }
.cb-status-pill.dialing   { color: var(--marigold); border: 1px solid var(--marigold-dim); background: oklch(98% 0.04 78); }
.cb-status-pill.completed { color: var(--sage); border: 1px solid oklch(78% 0.04 150); background: oklch(98% 0.012 150); }
.cb-status-pill.missed    { color: var(--rust); border: 1px solid oklch(78% 0.06 30); background: oklch(98% 0.018 30); }

.cb-row .cb-actions .btn { font-size: 9.5px; padding: 6px 10px; }

/* ─── Expandable transcript drawers (calls + callbacks) ───── */

.expand-toggle {
  border: none;
  background: transparent;
  font: 600 10px/1 var(--font-body);
  letter-spacing: 0.18em;
  text-transform: uppercase;
  color: var(--marigold);
  cursor: pointer;
  padding: 4px 0;
  margin-left: 8px;
}
.expand-toggle:hover { color: var(--wine); }

.call.expandable { position: relative; }
.call-expanded, .cb-expanded {
  grid-column: 1 / -1;
  margin-top: 16px;
  padding-top: 16px;
  border-top: 1px dashed var(--cream-line);
}
.call-expanded-inner, .cb-expanded-inner {
  display: flex; flex-direction: column; gap: 14px;
}
.cb-ai-summary {
  font: 400 13.5px/1.55 var(--font-body);
  color: var(--ink);
  margin: 0;
  padding: 10px 14px;
  background: var(--cream-deep);
  border-left: 2px solid var(--wine);
}
.cb-ai-summary strong { color: var(--wine); }

.expanded-grid {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 28px;
}
@media (max-width: 880px) { .expanded-grid { grid-template-columns: 1fr; } }
.expanded-grid h4 {
  font: 600 10px/1 var(--font-body);
  letter-spacing: 0.18em;
  text-transform: uppercase;
  color: var(--ink-faded);
  margin: 0 0 8px;
}
.expanded-grid p {
  font: 400 13px/1.5 var(--font-body);
  color: var(--ink-soft);
  margin: 0;
}
.expanded-grid em { color: var(--ink-soft); font-style: italic; }
.expanded-grid .pill {
  display: inline-block; margin: 2px 4px 2px 0;
  padding: 3px 8px;
  border: 1px solid var(--cream-line);
  border-radius: 1px;
  font: 400 11.5px/1.3 var(--font-body);
  color: var(--ink-soft);
}

.turn-line {
  font: 500 11.5px/1.6 var(--font-body);
  color: var(--ink-soft);
  font-feature-settings: 'tnum';
  padding: 4px 0;
  border-bottom: 1px dotted var(--cream-line);
}
.turn-line strong {
  color: var(--marigold);
  font-family: var(--font-display);
  font-weight: 380;
  font-style: italic;
  font-size: 13px;
  margin-right: 10px;
  font-variation-settings: 'opsz' 36;
  letter-spacing: -0.01em;
}
.turn-line .callback-flag {
  margin-left: 8px;
  color: var(--rust);
  font-weight: 600;
  letter-spacing: 0.1em;
  text-transform: uppercase;
  font-size: 10px;
}

.cost-mini {
  display: flex; gap: 18px; flex-wrap: wrap;
  font: 500 10.5px/1.4 var(--font-body);
  letter-spacing: 0.14em;
  text-transform: uppercase;
  color: var(--ink-faded);
  padding: 12px 16px;
  background: var(--cream-deep);
  border-radius: var(--rad);
}
.cost-mini strong {
  font-family: var(--font-display);
  font-weight: 380;
  font-style: italic;
  font-size: 14px;
  color: var(--ink);
  margin-right: 4px;
  font-variation-settings: 'opsz' 36;
  letter-spacing: -0.01em;
  font-feature-settings: 'tnum';
  text-transform: none;
}
.cost-mini .total strong { color: var(--wine); }

/* ─── Modal ────────────────────────────────────────────────── */

.modal-mask {
  position: fixed; inset: 0;
  background: oklch(20% 0.05 25 / 0.32);
  backdrop-filter: blur(6px);
  display: none;
  align-items: center; justify-content: center;
  z-index: 100;
  padding: 24px;
}
.modal-mask.is-on { display: flex; animation: mask-in .2s ease; }
@keyframes mask-in { from { opacity: 0; } to { opacity: 1; } }
.modal {
  background: var(--cream);
  border: 1px solid var(--cream-line);
  width: min(620px, 100%);
  max-height: 90vh;
  overflow-y: auto;
  border-radius: var(--rad);
  display: flex; flex-direction: column;
  animation: modal-in .25s cubic-bezier(.2,.6,.2,1);
}
@keyframes modal-in {
  from { opacity: 0; transform: translateY(12px); }
  to   { opacity: 1; transform: translateY(0); }
}
.modal-head {
  padding: 22px 26px 18px;
  border-bottom: 1px solid var(--cream-line);
  position: relative;
}
.modal-head .eyebrow { margin-bottom: 8px; }
.modal-title {
  font-family: var(--font-display);
  font-weight: 360;
  font-size: 26px;
  font-variation-settings: 'opsz' 60;
  color: var(--wine);
  letter-spacing: -0.005em;
  margin: 0;
}
.modal-close {
  position: absolute; top: 16px; right: 16px;
  border: none; background: transparent;
  font-size: 26px; line-height: 1;
  color: var(--ink-faded);
  cursor: pointer;
  width: 32px; height: 32px;
}
.modal-close:hover { color: var(--rust); }
.modal-body {
  padding: 22px 26px;
  display: flex; flex-direction: column; gap: 18px;
}
.modal-foot {
  padding: 16px 26px;
  border-top: 1px solid var(--cream-line);
  display: flex; gap: 10px;
  background: var(--cream-deep);
  border-radius: 0 0 var(--rad) var(--rad);
}

.field { display: flex; flex-direction: column; gap: 6px; }
.field label {
  font: 600 10.5px/1 var(--font-body);
  letter-spacing: 0.16em;
  text-transform: uppercase;
  color: var(--ink-faded);
}
.field input[type="text"], .field input[type="date"], .field textarea, .field select {
  border: none;
  border-bottom: 1px solid var(--cream-line);
  background: transparent;
  font: 400 14px/1.5 var(--font-body);
  color: var(--ink);
  padding: 8px 0;
  border-radius: 0;
}
.field textarea { resize: vertical; min-height: 70px; }
.field input:focus, .field textarea:focus, .field select:focus {
  outline: none; border-bottom-color: var(--marigold);
}
.field-row { display: grid; grid-template-columns: 1fr 1fr; gap: 18px; }
.field-row.three { grid-template-columns: 1fr 1fr 1fr; }
@media (max-width: 580px) {
  .field-row, .field-row.three { grid-template-columns: 1fr; }
}

.scope-toggle {
  display: flex; gap: 0;
  border: 1px solid var(--cream-line);
  border-radius: var(--rad);
  overflow: hidden; width: max-content;
}
.scope-toggle button {
  border: none; background: transparent;
  font: 600 11px/1 var(--font-body);
  letter-spacing: 0.14em;
  text-transform: uppercase;
  padding: 9px 14px;
  cursor: pointer;
  color: var(--ink-faded);
  border-right: 1px solid var(--cream-line);
}
.scope-toggle button:last-child { border-right: none; }
.scope-toggle button[aria-pressed="true"] {
  background: var(--ink);
  color: var(--cream);
}

.store-checkboxes {
  display: grid;
  grid-template-columns: repeat(auto-fill, minmax(180px, 1fr));
  gap: 8px 16px;
  padding: 12px 14px;
  border: 1px solid var(--cream-line);
  border-radius: var(--rad);
  max-height: 220px;
  overflow-y: auto;
}
.store-checkboxes label {
  display: flex; align-items: center; gap: 8px;
  font: 400 12.5px/1.3 var(--font-body);
  color: var(--ink-soft);
  cursor: pointer;
}
.store-checkboxes input[type="checkbox"] { accent-color: var(--marigold); }

/* ─── Knowledge base · paste editor ────────────────────────── */

.kb-editor {
  background: oklch(99% 0.008 78);
  border: 1px solid var(--cream-line);
  border-radius: var(--rad);
  padding: 22px 24px 18px;
  display: flex; flex-direction: column; gap: 14px;
  margin-bottom: 18px;
}
.kb-editor-head {
  display: flex; justify-content: space-between; gap: 16px; align-items: baseline;
}
.kb-title-input {
  flex: 1;
  font-family: var(--font-display);
  font-weight: 360;
  font-size: 22px;
  font-variation-settings: 'opsz' 60;
  border: none; background: transparent;
  color: var(--wine);
  letter-spacing: -0.005em;
  padding: 4px 0;
  border-bottom: 1px dashed transparent;
}
.kb-title-input::placeholder { color: var(--ink-faded); font-style: italic; }
.kb-title-input:focus { outline: none; border-bottom-color: var(--marigold); }
.kb-counter {
  font: 500 10.5px/1 var(--font-body);
  letter-spacing: 0.16em;
  text-transform: uppercase;
  color: var(--ink-faded);
  white-space: nowrap;
  font-feature-settings: 'tnum';
}
.kb-textarea {
  width: 100%;
  border: 1px solid var(--cream-line);
  background: var(--cream);
  font: 400 14px/1.65 var(--font-body);
  color: var(--ink);
  padding: 16px 18px;
  border-radius: var(--rad);
  min-height: 220px;
  resize: vertical;
}
.kb-textarea:focus {
  outline: none;
  border-color: var(--marigold);
  background: oklch(99% 0.012 78);
}
.kb-editor-foot {
  display: flex; align-items: center; justify-content: space-between; gap: 16px;
  flex-wrap: wrap;
}

/* ─── Knowledge base · dropzone ────────────────────────────── */

.kb-dropzone {
  border: 1.5px dashed var(--cream-line);
  border-radius: var(--rad);
  padding: 28px 24px;
  display: flex; align-items: center; gap: 24px;
  background: transparent;
  transition: all .2s ease;
  cursor: pointer;
}
.kb-dropzone:hover, .kb-dropzone:focus, .kb-dropzone.is-drag {
  border-color: var(--marigold);
  background: oklch(98% 0.025 78);
  outline: none;
}
.kb-dz-icon {
  font-family: var(--font-display);
  font-size: 36px;
  color: var(--marigold);
  font-weight: 300;
  width: 56px; height: 56px;
  display: flex; align-items: center; justify-content: center;
  border: 1px solid var(--marigold-dim);
  border-radius: 50%;
  flex: 0 0 56px;
}
.kb-dz-text { display: flex; flex-direction: column; gap: 4px; }
.kb-dz-text strong { font-weight: 600; color: var(--ink); }
.kb-dz-browse {
  color: var(--wine);
  text-decoration: underline;
  text-decoration-color: var(--marigold);
  text-underline-offset: 3px;
  cursor: pointer;
  font-weight: 500;
}

/* ─── Knowledge entries list ───────────────────────────────── */

.kb-entries {
  display: flex; flex-direction: column;
  border-top: 1px solid var(--cream-line);
}

.kb-entry {
  padding: 18px 0 18px;
  border-bottom: 1px solid var(--cream-line);
  display: grid;
  grid-template-columns: 56px 1fr auto;
  gap: 24px;
  align-items: start;
}
.kb-entry .e-num {
  font-family: var(--font-display);
  font-style: italic;
  font-weight: 380;
  font-variation-settings: 'opsz' 9;
  font-size: 13px;
  color: var(--marigold);
  letter-spacing: -0.02em;
  padding-top: 5px;
}
.kb-entry .e-body { display: flex; flex-direction: column; gap: 6px; min-width: 0; }
.kb-entry .e-title {
  font-family: var(--font-display);
  font-weight: 420;
  font-size: 18px;
  color: var(--wine);
  font-variation-settings: 'opsz' 36;
  letter-spacing: -0.005em;
  cursor: pointer;
}
.kb-entry .e-title:hover { color: var(--marigold); }
.kb-entry .e-meta {
  display: flex; gap: 14px; flex-wrap: wrap;
  font: 500 10.5px/1.4 var(--font-body);
  letter-spacing: 0.12em;
  text-transform: uppercase;
  color: var(--ink-faded);
}
.kb-entry .e-meta .ok { color: var(--sage); }
.kb-entry .e-meta .warn { color: var(--clay); }
.kb-entry .e-preview {
  font: 400 13px/1.55 var(--font-body);
  color: var(--ink-soft);
  max-width: 80ch;
  overflow: hidden;
  display: -webkit-box;
  -webkit-line-clamp: 2;
  -webkit-box-orient: vertical;
  font-style: italic;
}
.kb-entry .e-preview.expanded {
  display: block;
  -webkit-line-clamp: unset;
  font-style: normal;
  white-space: pre-wrap;
  background: var(--cream-deep);
  padding: 14px 16px;
  border-radius: var(--rad);
  font-size: 13px;
  margin-top: 6px;
}
.kb-entry .e-actions {
  display: flex; gap: 8px;
}

/* ─── KB · banner & re-process pill ───────────────────────── */

.kb-banner {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 24px;
  padding: 16px 22px;
  background: oklch(98% 0.04 78);
  border: 1px solid var(--marigold-dim);
  border-radius: var(--rad);
  margin: 24px 0 14px;
  font: 500 13px/1.5 var(--font-body);
  color: var(--ink);
}
.kb-banner strong {
  font-family: var(--font-display);
  font-style: italic;
  font-weight: 380;
  font-size: 24px;
  color: var(--wine);
  font-variation-settings: 'opsz' 36;
  margin-right: 4px;
  letter-spacing: -0.01em;
}

.entry-status-tag {
  display: inline-flex; align-items: center; gap: 6px;
  font: 600 9.5px/1 var(--font-body);
  letter-spacing: 0.18em;
  text-transform: uppercase;
}
.entry-status-tag.queued { color: var(--clay); }
.entry-status-tag.processing { color: var(--marigold); }
.entry-status-tag.done { color: var(--sage); }
.entry-status-tag.error { color: var(--rust); }
.entry-status-tag .dot {
  width: 7px; height: 7px; border-radius: 50%;
  display: inline-block;
  background: currentColor;
}
.entry-status-tag.processing .dot {
  animation: pulse 1.2s infinite ease-in-out;
}
@keyframes pulse {
  0%, 100% { opacity: 0.3; }
  50%      { opacity: 1; }
}

.kb-entry .e-cost-strip {
  display: flex;
  gap: 16px;
  flex-wrap: wrap;
  margin-top: 8px;
  padding: 8px 12px;
  background: var(--cream-deep);
  border-radius: var(--rad);
  font: 500 10px/1.4 var(--font-body);
  letter-spacing: 0.1em;
  text-transform: uppercase;
  color: var(--ink-faded);
}
.kb-entry .e-cost-strip strong {
  font-family: var(--font-display);
  font-weight: 380;
  font-style: italic;
  font-variation-settings: 'opsz' 36;
  font-size: 14px;
  color: var(--ink);
  margin-right: 4px;
  letter-spacing: -0.01em;
  font-feature-settings: 'tnum';
  text-transform: none;
}
.kb-entry .e-cost-strip .err { color: var(--rust); }

/* ─── Processing log ──────────────────────────────────────── */

.proclog { display: flex; flex-direction: column; border-top: 1px solid var(--cream-line); }
.proclog-row {
  display: grid;
  grid-template-columns: 90px 1fr auto auto auto auto;
  gap: 18px;
  padding: 14px 0;
  border-bottom: 1px solid var(--cream-line);
  align-items: center;
  font: 400 12.5px/1.4 var(--font-body);
}
@media (max-width: 880px) {
  .proclog-row { grid-template-columns: 1fr; gap: 4px; }
}
.proclog-row .pl-time {
  font-family: var(--font-display);
  font-style: italic;
  font-weight: 380;
  font-size: 14px;
  color: var(--marigold);
  font-variation-settings: 'opsz' 36;
  font-feature-settings: 'tnum';
  letter-spacing: -0.01em;
}
.proclog-row .pl-what { color: var(--ink); font-weight: 500; }
.proclog-row .pl-what .sub { font-weight: 400; color: var(--ink-faded); display: block; font-size: 11.5px; margin-top: 2px; }
.proclog-row .pl-num {
  font-family: var(--font-display);
  font-style: italic;
  font-weight: 380;
  font-variation-settings: 'opsz' 36;
  font-size: 15px;
  letter-spacing: -0.01em;
  font-feature-settings: 'tnum';
  text-align: right;
  white-space: nowrap;
}
.proclog-row .pl-num .lab {
  display: block;
  font-family: var(--font-body);
  font-weight: 600;
  font-style: normal;
  font-size: 9px;
  letter-spacing: 0.16em;
  color: var(--ink-faded);
  text-transform: uppercase;
  margin-bottom: 2px;
}
.proclog-row.error .pl-what { color: var(--rust); }
.proclog-row.ops .pl-time { color: var(--clay); }

/* ─── Processing overlay (lock UI on save) ────────────────── */

.proc-overlay {
  position: fixed; inset: 0;
  background: oklch(20% 0.05 25 / 0.78);
  backdrop-filter: blur(10px);
  display: none;
  align-items: center; justify-content: center;
  z-index: 300;
  padding: 24px;
}
.proc-overlay.is-on { display: flex; }
.proc-card {
  background: var(--cream);
  border: 1px solid var(--cream-line);
  width: min(520px, 100%);
  padding: 36px 36px 32px;
  border-radius: var(--rad);
  text-align: left;
  box-shadow: 0 28px 80px -20px oklch(20% 0.05 25 / 0.6);
  animation: modal-in .25s cubic-bezier(.2,.6,.2,1);
}
.proc-spinner {
  color: var(--marigold);
  margin-bottom: 24px;
}
.proc-spinner svg {
  animation: spin 1.4s linear infinite;
}
@keyframes spin { to { transform: rotate(360deg); } }
.proc-eyebrow {
  font: 600 10.5px/1.2 var(--font-body);
  letter-spacing: 0.22em;
  text-transform: uppercase;
  color: var(--marigold);
  margin: 0 0 8px;
}
.proc-title {
  font-family: var(--font-display);
  font-weight: 360;
  font-size: 30px;
  font-variation-settings: 'opsz' 60;
  color: var(--wine);
  letter-spacing: -0.005em;
  margin: 0 0 8px;
  line-height: 1.1;
}
.proc-detail {
  font-family: var(--font-display);
  font-weight: 350;
  font-style: italic;
  font-size: 16px;
  color: var(--ink-soft);
  font-variation-settings: 'opsz' 36;
  margin: 0 0 22px;
}
.proc-stage {
  font: 500 11.5px/1.5 var(--font-body);
  letter-spacing: 0.14em;
  text-transform: uppercase;
  color: var(--ink);
  padding: 10px 14px;
  background: var(--cream-deep);
  border-radius: var(--rad);
  display: inline-block;
}
.proc-meta {
  margin-top: 18px;
  display: flex;
  gap: 18px;
  flex-wrap: wrap;
  font: 500 11px/1.3 var(--font-body);
  letter-spacing: 0.12em;
  text-transform: uppercase;
  color: var(--ink-faded);
}
.proc-meta strong {
  font-family: var(--font-display);
  font-style: italic;
  font-weight: 380;
  font-size: 14px;
  color: var(--wine);
  font-variation-settings: 'opsz' 36;
  letter-spacing: -0.005em;
  margin-right: 6px;
  text-transform: none;
  font-feature-settings: 'tnum';
}

/* ─── Toast ────────────────────────────────────────────────── */

.toast {
  position: fixed;
  bottom: 28px; right: 28px;
  background: var(--ink);
  color: var(--cream);
  padding: 12px 18px;
  font: 500 12px/1.3 var(--font-body);
  letter-spacing: 0.06em;
  border-radius: var(--rad);
  box-shadow: 0 18px 40px -18px oklch(20% 0.05 25 / 0.4);
  transform: translateY(20px);
  opacity: 0;
  pointer-events: none;
  transition: all .25s cubic-bezier(.2,.6,.2,1);
  z-index: 200;
}
.toast.is-on { transform: translateY(0); opacity: 1; }